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Shipping and Warranty

Free Shipping

Intercitytires.com offers free Fedex Ground/Home delivery shipping to the 48 contiguous United States. Please call for shipping prices to Alaska and Hawaii.

Ordering tires is easy!

All orders are shipped within 24 hours (except holidays and weekends). After the availability of items is verified and your payment is cleared your order will be processed. Once shipped, your order may be tracked by visiting http://www.fedex.com/us/ and using the tracking information provided via email.

Warranty policy

All manufacturers warranties when applicable are extended to the buyer at the time of purchase. We will be happy to assist customers when submitting warranty claims to the tire manufactures. For questions regarding warranties please contact Sales@Intercitytires.com.

45 Day Return/Exchange policy

  • Tire(s) must not have been mounted on wheels. Only unmounted tires can be returned/exchanged.
  • Tire(s) must be in BRAND NEW CONDITION. No Exceptions.
  • Any request must be made within 45 calendar days of the order delivery date.
  • All sales are final on the 46th calendar day after the order delivery date.
  • To return a tire order, please include all of the listed below either in an email to Sales@intercitytires.com or fill out the contact form for returns here »:
    • Your name, address, state, zip code and phone number
    • The tires you purchased and the order number
    • The reason you want to return the tires.
  • We will then email you a return authorization (RA) number. Only returns with RA numbers can be accepted.
    • The RA number must be visibly marked on any returns so if there are multiple packages be sure to mark all of them for Intercitytires.com to accept the tires.
  • All Once you receive the RA number
    • Safely package the item(s)
    • Print RA number clearly on all packages
    • Arrange shipping provider of your choice as this expense will be yours
    • Purchase insurancePurchase shipping insurance.
  • There is a nonrefundable 15% restocking fee charged for all returns/exchanges.
  • For refused orders, the buyer will be refunded the cost of the products less charges for shipping both ways and a 15% restocking fee.
  • Refunds will not be issued for:
    • Items damaged or lost during the return shipping process hence the need for the insurance
    • Partial order refunds
    • Tire(s) not in brand new condition
    • Damaged tires(s)

Any returned items determined by Intercitytires.com to be in any of the above conditions will be returned to the customer. A refund will not be issued and shipping must be covered by customer.

Our Service Pledge:

Inter City Tires is committed to exceeding our customers’ expectations. By providing you with the best deals possible on tires and professional customer service, we aim to create a tire buying experience unlike any you have had before. If at any moment, you feel as if we have failed to provide the satisfying experience you were expecting, please call us or email us at Sales@intercitytires.com IMMEDIATELY to further assist you. Thank you for choosing Intercitytires.com for you and your family's tire needs.

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